Shipping Policy
1.Order Processing Time
All orders are processed within 2-3 business days (excluding weekends and holidays).
Orders placed after 4:00 PM (PT) will be processed the next business day.
2. Shipping Methods & Delivery Times
We offer shipping within Canada and the USA with Canada Post or UPS. Delivery times are estimated and may vary depending on the destination.
Standard/Expedited Shipping:
Estimated delivery time: 3-9 business days
3. Shipping Rates
Orders over $150 CAD qualify for free standard shipping within Canada and the USA.
We set all orders under $150 a simple $9 flat rate fee.
4. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order's status.
5. Delays & Shipping Issues
While we do our best to ensure timely deliveries, shipping times may be affected by weather, strikes, holidays, or other unforeseen circumstances.
6. Lost or Damaged Items
If your order is lost or arrives damaged, please contact us within 7 days of receiving the package. We will investigate the issue and offer a resolution, which may include a replacement or refund depending on the situation.
7. Contact Us
If you have any questions regarding our shipping policies, please feel free to contact us