Refund Policy
Effective Date: 03/06/25
Thank you for shopping with Tesoro. We take pride in our products and want to ensure that you are fully satisfied with your purchase. Please take a moment to read our policy regarding returns and refunds. By making a purchase from our store, you agree to the terms outlined below.
1. No Refunds Policy
Please be aware that all sales are final. We do not offer refunds on any products purchased from Tesoro. Once an order is placed and payment is received, it cannot be refunded.
2. Damaged or Defective Items
If you receive an item that is defective or damaged, please contact us immediately and we will work together with you to make it right. We will provide instructions for returning the damaged item and offer either:
- A replacement of the damaged item at no additional cost
- An exchange for an item of equal or lesser value
If the item is confirmed to be defective or damaged, you will not be charged for return shipping.
3. Contact Us
If you have any questions or require further clarification, please contact us